As part of our breastfeeding services we offer thorough personal lactation consultant visits that can take place in the home, office, through our HIPPA compliant virtual platform, and by phone. Because we personally take a full history,  the first lactation visit can lasts up to two hours. 

Find out more about the benefits breastfeeding can have for you and your baby!

What to expect at your visit:

• Your consultant will take a complete health, prenatal, birth and feeding history.
• An Assessment of the breast that includes milk expression, appearance of the mother and her breast before and after feeding, and any other pertinent issues.
• Observation of the feeding in which the consultant watches the baby for pre-feeding behaviors, response to the feeding, assessment of the latch, and ability to transfer milk.
• A pre- and post-feeding weight will be taken to measure the volume of the intake at the breast. (Home or Office only)
• Help with positioning.
• An oral assessment of baby’s mouth to check for any pertinent issues. (Home or office only)
• If you are pumping, we will help with pumping techniques, pumping schedules, and checking that flanges are the correct fit and your pump is in good working order.
• Answer any questions that the breastfeeding family may have.
• A written care plan will be developed by the consultant with the breastfeeding families’ input to help reach breastfeeding goals and resolve any issues.
• Documentation of the visit including a summary of the care plan will be provided to the family and  shared with the families’ other health-care providers.

What to expect at a prenatal Consult:

Our prenatal visits can be done at your home, in our office or through our HIPPA compliant virtual platform.

• A complete health history of the mother.
• An assessment of the breast. (Home or Office only
• The golden hour and getting the best start to breastfeeding.
• What to expect the early days home with a baby.
• Knowing baby is getting enough milk.
• Getting the best latch and practice positioning with both mother and baby comfortable.
• Hand expression.

Benefits of a home lactation consultant visit:

There are many added benefits to a having a lactation consultant visit in your home. You are not required to leave your house with a new baby, and we bring everything to you. We can also work with you in your preferred nursing nook teaching you how to get the best experience in your personal space. Rest assured our office is your “home away from home” and we will do our best to make you comfortable. We have a reclining chair and even a futon to help parents achieve their best breastfeeding position.

The Cost of your lactation consult:

Aetna, Humana, and Tricare Humana 

We are in network with Aetna, Humana, and Humana Tricare and you will have little to no out-of-pocket cost for our services. It is your responsibility to check with your insurance company to ensure that you are covered for lactation services. Even though your insurance company may tell you that you are covered at 100 percent, it is possible that some plans may assign you a patient responsibility of co-insurance, co-pay, or towards your deductible. There may be additional fees for travel or afterhours visits that will not be covered by insurance. 

Tricare Humana patients will be covered for in office services only. When booking please make sure to choose the Tricare-Humana (office only) option.

BCBS, Cigna, MultiPlan, and PNOA

Now in network with Lactation Network:

Lactation Network (LN) is our billing partner for BCBS, Cigna, MULTIPLAN, and Provider Network of America. If your insurance is in network with LN you will be guaranteed 6 visits with one of our consultants at little to no cost to you. Travels fees for home visits will apply. You do not need to fill out this survey if you have Aetna or Humana. We are in network providers. If your card has the MultiPlan or the PNOA logo, regardless of the carrier (unless Aetna or Humana), you can apply for coverage.

Please complete this brief survey to see if you are covered by LN.

Once you have completed the survey, you’ll receive back an email from LN. If you are determined to be in their network, please proceed with booking your home, office or virtual consultation.

Out of Network:

If you are not covered with Lactation Network, we will charge a deposit and submit an out of network claim as a courtesy on your behalf.

We do recommend calling your insurance company and asking for a GAP exception before your visit. Under the affordable health care act, lactation is a covered service. (Read more here)

How to apply for a GAP exception from your insurance provider, read more here.

Cost of services:

• Office Consult: $150*
• Follow-up Office: $125*
• Home Consult: $250* – cost includes travel up to a 15 mile radius, there will be additional fees for extended travel. 
• Extended Travel (16-25 miles) – Additional $35
• Extended Travel (Anything over 26 miles please call to discuss) 
• Follow-up Home: $225* (travel fees are the same)
• Video 1 Hour:   $105*
• Video 2 Hours: $125*
• Phone 1 Hour:  $60*
• Follow-up Phone: $45*
• Additional fee for afterhours visits (5 PM and beyond)/weekends/holidays: $25
• Additional fee for twins or multiples: $25
• Humana Insurance Travel fee per visit: $51.98 (within 15 mile radius)
• Lactation Network Travel fee: $65 (within 15 mile radius)
• Visits cancelled less than 24 hours: $50 cancellation fee
• Visits rescheduled with less than a 24 hours notice: $25 reschedule fee
• Failure to return intake forms at least 4-hours before your visit will result in rescheduling or cancelling your appointment and a charge of $50

Please call if you don’t find an appointment time that works for you, in some cases we offer same day appointments for our breastfeeding services.

*Refundable deposit depending insurance reimbursement.